Shipping policy

At Vitalize, we are committed to providing reliable and secure shipping for every order. Please review our shipping policy for details. If you have questions, contact our support team at contact@vitalizemed.com

Shipping Methods

We use the United States Postal Service (USPS) for all shipments. The appropriate shipping method is automatically selected at checkout based on your package's weight and destination.

Order Processing 

Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order is shipped, you will receive a confirmation email with tracking information.

Signature Requirement 

For added security, a signature is required upon delivery for orders over $100.

Tracking and Updates

After your order ships, you will receive a confirmation email with a tracking number to monitor your shipment. Please note that tracking information may take time to update, and occasional carrier delays may occur.

Delivery Timeframes

Estimated delivery typically ranges from 3–5 business days, depending on USPS guidelines. Delivery times may vary due to factors such as weather or unforeseen circumstances.

Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete during checkout. Vitalize cannot be held responsible for delivery delays, lost packages, or issues resulting from incorrect or incomplete addresses.

International Shipping

We currently ship to all 50 U.S. states. At this time, we do not offer shipping to international destinations or U.S. territories. We appreciate your understanding.